Privacy Policy

Last updated: October 2026. This Privacy Policy explains how Oakenvor Ltd ("we", "us", "our") collects, uses, and protects your personal data when you access the Oakenvor platform or contact our support team.

1. Who We Are

Oakenvor Ltd is registered in England and Wales. Our registered address is 47 Meridian Court, London, EC2A 4NQ, United Kingdom. You can contact our team at [email protected] or by telephone on +44 20 7946 0831.

2. Data We Collect

We may collect the following categories of personal data:

  • Your name and email address when you submit a contact or access-request form.
  • The content of messages you send to our support team.
  • Technical data such as IP address, browser type, and approximate location, collected automatically when you visit the Oakenvor website.
  • Usage data relating to how you interact with the platform interface, if access has been granted.

3. How We Use Your Data

We use personal data for the following purposes:

  • To process and respond to access requests and support enquiries.
  • To provide, maintain, and improve the Oakenvor platform and its digital tools.
  • To comply with applicable legal obligations.
  • To send important service-related communications where you have requested access to the platform.

We do not use your data for unsolicited marketing, and we do not sell personal data to third parties.

4. Legal Basis for Processing

We process personal data on the following legal bases: contract performance (when you request access to the platform); our legitimate interests in operating and improving the platform; and compliance with legal obligations.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above or as required by applicable law. Contact enquiry data is generally retained for up to 24 months from the date of submission.

6. Your Rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise any of these rights, please contact us at [email protected] or write to us at 47 Meridian Court, London, EC2A 4NQ, United Kingdom.

7. Cookies and Tracking

The Oakenvor website may use essential cookies for platform functionality. No third-party advertising or tracking cookies are used. You can adjust cookie preferences through your browser settings.

8. Third-Party Services

We may share data with trusted service providers who assist us in operating the platform, subject to appropriate data processing agreements. We do not share personal data with unrelated third parties for their own purposes.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no digital transmission or storage system can be fully guaranteed against all risks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be noted on this page with a revised date. Continued use of the platform following such changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +44 20 7946 0831
Address: 47 Meridian Court, London, EC2A 4NQ, United Kingdom